Head of Product Line managing global product lines for flow control technology impacting customer value. Leading global teams and shaping product strategies for market success.
About the role
- Product Manager II responsible for end-to-end customer experience of GIS data products at First American. Collaborating across departments to deliver actionable insights and value to customers.
Responsibilities
- Own the GIS data product experience end-to-end: value definition, requirements, delivery readiness, adoption, and continuous improvement.
- Translate customer insights into product decisions, including layer portfolio strategy, attribute requirements, and usability improvements.
- Partner with Sales, Marketing, Data, and customers to identify opportunities, validate needs, and inform roadmap priorities.
- Develop and maintain product artifacts including layer specifications, field definitions, release notes, and customer-facing documentation.
- Use industry standard software to validate Data-provided class files and create customer-ready GIS layers (views, symbology, filters, field sets, aliases, and naming conventions).
- Package layers to satisfy distinct customer needs (e.g., appraisal, underwriting, investment screening, or government workflows) and maintain a versioned catalog.
- Define product quality expectations (completeness thresholds for key fields, refresh expectations, and usability standards) and partner with Data/Platform to implement validation checks and reporting.
Requirements
- 3+ years of product management experience (or equivalent product ownership experience) delivering customer-facing products in a cross-functional environment.
- Hands-on proficiency with ArcGIS Pro, including creating layers, configuring attributes/symbology, and packaging map-ready deliverables for customer use.
- Demonstrated ability to translate customer needs into clear product requirements and deliver measurable outcomes.
- Comfort working with data teams on schema/fields/joins at the requirements level (not expected to be the data engineer but must specify what is needed).
- Strong stakeholder management and ability to drive execution across Product, Data, Platform/Engineering, and Sales.
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
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