Partner Success Associate managing SMB acquisition partners using a scalable approach at Insurify. Supporting partner onboarding and performance monitoring in a hybrid work environment.
Responsibilities
Manage and grow a portfolio of SMB partners using a scalable, 1-to-many approach
Support onboarding and campaign launches, ensuring accurate tracking and seamless execution
Maintain an understanding of the full opportunity size of each partner, partner goals and best practices
Monitor partner performance across key metrics (conversion rate, traffic quality, revenue, ROI) and proactively identify optimization opportunities across your book of business
Recommend best practices and expansion opportunities based on understanding of partner goals and performance
Ensure partner day to day operations are running smoothly
Work closely with Sr. Partner Success Managers on high-impact partners, gaining exposure to large, strategic accounts while developing skills in performance analysis and growth optimization
Support technical needs (ex postbacks, tracking validation, QA) in platforms like Everflow
Contribute to team-wide projects focused on improving partner processes, tooling, and scalability
Requirements
0 - 2 years of relevant experience in partnerships or affiliate management for a direct-to-consumer brand (insurtech/fintech experience is a plus)
Strong analytical skills with the ability to work with large datasets and performance metrics to derive insights. Experience with SQL is a plus.
Excellent communication and organizational skills
Familiarity with technical configurations such as postback (or strong interest in learning).
Excellent communication and organizational skills, with the ability to translate data into clear, actionable insights.
Bachelor’s degree
Travel 2 - 3 times per year for team events, conferences, and team events
Hybrid role with in office requirements of Tuesday - Thursday in our Cambridge Headquarters
Onboarding Consultant responsible for training and supporting customers using PropertyMe's CRM platform. Helping real estate professionals streamline their workflows and enhance productivity.
Senior Customer Success Manager leading EHR system implementations for Seattle Children’s affiliated clinics. Acting as a strategic point of contact for community providers and internal clinics.
Senior Customer Success Manager driving success for B2B clients through system implementation and customer enablement in Munich. Building long - term relationships and enhancing customer experience.
Energy Customer Success & Portfolio Growth Manager responsible for developing client energy portfolios at VISPIRON. Supporting clients in creating scalable and successful hybrid power plants.
Customer Success Representative assisting customers with tailored guidance and effective solutions in RV rentals. Engage in team collaboration to ensure high - level customer service at roadsurfer.
Client Success Manager overseeing a portfolio of restaurant clients, ensuring satisfaction and retention for Rewards Network. Managing account health and communication to improve service value and NPS scores.
Senior Customer Success Manager responsible for driving product adoption and measurable ROI for Tailos customers through strategic management and customer engagement in Austin, Texas.
Client Success Manager enhancing client satisfaction and managing relationships at ThoughtFull. Driving business growth and maximizing client engagement through proactive support and recommendations.
Hands - on CRM Manager designing email and automation campaigns to optimize conversion for a pet supplements company. Requires strong copywriting and basic design skills with hybrid work in Berlin.