About the role

  • Coordinating IT governance policies and managing risks at Instituto de Responsabilidade Social Sírio-Libanês. Ensuring compliance with regulations and effectively reporting IT governance KPIs.

Responsibilities

  • Coordinate the development, review and maintenance of the IT Governance Policy, ensuring alignment with corporate and strategic directives set by IT leadership
  • Establish, monitor and report governance KPIs, assessing the maturity and effectiveness of IT processes
  • Coordinate IT risk assessments, support the implementation of controls and ensure compliance with applicable regulations and standards (LGPD, SOX, HIPAA, among others)
  • Manage the IT project portfolio from a governance perspective, including prioritization, strategic alignment and return on investment, in collaboration with business stakeholders
  • Implement and oversee change management frameworks, ensuring control, traceability and risk mitigation for critical changes
  • Coordinate internal and external IT audits, consolidating evidence, tracking action plans and monitoring remediation of nonconformities
  • Establish and maintain information security policies and standards, access controls and data protection, in alignment with Compliance and Legal teams
  • Coordinate documentation of IT processes, policies and procedures, ensuring they are up to date and available for audit and regulatory compliance purposes
  • Plan and deliver training and awareness activities on governance, compliance and information security for IT teams and business areas
  • Monitor regulatory trends, best practices and updates to governance and security frameworks, proposing revisions to policies and processes as needed
  • Coordinate the operations of Service Desk and Field Services teams, ensuring SLA compliance, service quality and adherence to defined processes
  • Monitor the maturity level of key IT processes, identifying opportunities for continuous improvement
  • Manage IT contracts, tracking compliance, renewal deadlines, performance indicators and opportunities for cost optimization.

Requirements

  • Bachelor's degree: Information Systems | Computer Science | Computer Engineering
  • Postgraduate degree: IT Governance | Information Security | Technology Management | Risk Management, Compliance or Audit
  • IT Risk Management
  • IT Infrastructure (Networking, Servers, Storage, Virtualization)
  • Firewall and perimeter security management (Fortinet, Palo Alto, etc.)
  • Infrastructure monitoring and observability
  • ERP systems and enterprise applications
  • Governance tools (ServiceNow, BMC, CA, etc.)
  • IT audits.

Benefits

  • Transportation allowance
  • Meal allowance
  • Meal voucher (except for locations that have an on-site cafeteria)
  • Health insurance
  • Dental insurance
  • Life insurance
  • Pharmacy discount program
  • Childcare assistance
  • Employee benefits club

Job title

IT Governance and Security Coordinator – Administrative Headquarters

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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