Information Systems Analyst contributing to IT operations and supporting Microsoft 365 services at American Tower. Collaborate with global teams to resolve connectivity issues and maintain operational excellence.
About the role
- PMO Analyst providing reporting and governance support across EMEA projects in an Insurtech company. Analyzing project performance and facilitating resource planning for executive decision-making.
Responsibilities
- Deliver high-quality portfolio reporting, including the preparation, management, and ongoing maintenance of status reports for Senior Leadership and Senior Management, ensuring clear, actionable insight.
- Support both EMEA and North America with weekly and monthly financial analysis, including budget interrogation, cost tracking, and reconciliation to ensure accuracy and transparency.
- Establish and maintain a consistent reporting cadence, ensuring outputs are accurate, timely, and appropriately cascaded to relevant stakeholders.
- Monitor overall project and programme health, proactively identifying and escalating significant risks, issues, or scope changes that may impact successful delivery.
- Monitor and enforce Risk, Issue and Change Management procedures e.g. RAID logs, change requests and impact assessments.
- Performing regular data quality audits across project plans, financials, and resource forecasts
- Support governance controls, including facilitating stage gate approvals and ensuring project deliverables meet required quality and compliance standards.
- Establishing data validation checks to improve reporting integrity.
- Contribute to, and where required lead, the implementation of quality improvement initiatives, process enhancements, training activities, and the standardisation of templates and PMO best practices.
- Manage resource allocation across EMEA client projects and governance initiatives, incorporating forward-looking capacity modelling and scenario planning to optimise utilisation, mitigate delivery risk, and inform strategic decision-making.
- Maintain primary ownership of EMEA portfolio data integrity, collaborating closely with the North America region to ensure consistency, alignment, and cross-regional transparency.
- Ensure consistent adoption and adherence to established PMO processes, standards, and templates across projects and programmes, reinforcing governance compliance and delivery discipline.
- Own the administration, integrity, and ongoing maintenance of AdaptiveWork data and reporting, ensuring accuracy, completeness, and timely updates.
- Provide structured administrative and analytical support to Project and Programme Managers, including maintenance of RAID logs, production of dashboards, and tracking of key milestones and deliverables.
- Support the collation, organisation, and version control of project documentation, ensuring artefacts are complete, accessible, and aligned to governance requirements.
- Driving adoption, data quality and continuous improvement of our Project & Portfolio management tooling (AdaptiveWorks)
- Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
- Contribute to a culture of security awareness within the company.
Requirements
- At least 3-6 years professional experience in a PMO Analyst, Project Coordinator, Program Analyst or similar role
- Demonstrable experience supporting multi-project or programme environments, ideally across regions or business units.
- Proven experience in portfolio reporting, financial tracking, and resource/capacity management.
- Experience operating within structured governance frameworks (stage gates, RAID management, change control).
- Experience working within a service led, B2B or Professional services environment
- Exposure to agile, waterfall, or hybrid delivery methodologies.
- Strong data analysis skills with the ability to translate complex information into clear, executive-ready insight.
- Experience producing high-quality reporting packs for senior stakeholders.
- Competent in financial interrogation and reconciliation (budget vs actuals, forecasting, variance analysis).
- Strong experience in PMO reporting and analytics, with proficiency in AdaptiveWork or equivalent PPM tools, or advanced experience in Power BI for portfolio reporting and data visualisation.
- Advanced proficiency in Excel (pivot tables, lookups, data validation, reporting automation preferred).
- Strong understanding of Risk, Issue, and Change Management processes (RAID logs, impact assessments, change requests).
- Experience supporting stage gate approvals and governance forums.
- Knowledge of portfolio controls, milestone tracking, and dependency management.
- Confident engaging stakeholders at all levels, including senior leadership.
- Strong written and verbal communication skills, with the ability to challenge constructively and follow up diplomatically.
Benefits
- Competitive salary
- Generous 28 days holiday allowance, in addition to public holidays.
- For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
- One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
- £100 per month to put towards wellness activities.
- Freedom Pass work up to 4 weeks of the year from anywhere.
- FlexiBank you decide when to use your public holiday allocation.
- Hybrid Working approach varying with the nature of your role.
- Life cover; income protection and participation in the company pension scheme
- All employees are included in the company discretionary bonus scheme
- Annual learning & development allowance of £1,250
- Free access to LinkedIn learning and Microsoft ESI learning platform
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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