Sales Operations Specialist at INFORM optimizing sales processes and managing sales cycles. Engaging with marketing and operations, ensuring data quality while collaborating closely with teams.
Responsibilities
Support for the entire sales cycle – from lead generation through proposal creation, tenders (RFI/RFP) to customer projects
Participation in sales planning, segmentation, quota allocation and forecasts
Creation and further development of sales materials, presentations and success stories
Operational application, optimization and automation of processes in MS Dynamics or comparable CRM/ERP systems
Ensuring high data quality and consistent CRM data maintenance
Strategic optimization, documentation and standardization of sales processes as well as implementation of best practices
Initiatives to improve accuracy, consistency and efficiency in sales strategies
Close collaboration with Marketing and Operations for targeted customer outreach, campaign planning and product launches
Data-driven sales management through KPI analysis, reporting, derivation of actions and continuous process optimization
You take responsibility for your tasks and projects within the team, without managerial responsibility
Requirements
Degree in Business Administration, Economics or a comparable field
At least 6 years of experience in Sales Operations, sales controlling/management or similar roles
Confident use of CRM systems (ideally MS Dynamics) and tools such as Excel or BI systems
Analytical and strategic mindset with experience in KPI-based decision making
Structured, independent and reliable working style with solid project and time management skills
Strong communication skills in German and English (minimum C1)
Team player, customer-oriented and solution-focused mindset
Organizational skills, sense of responsibility and resilience
Nice-to-have: industry experience in FinTech or software environments
Experience in presentation and documentation techniques
Benefits
Flexible working hours, hybrid work model, workation, sabbatical
Childcare for children under 3, including childcare allowance
Urban Sports Club membership and additional health/sports offerings, e.g. bike leasing
Long-term development prospects with a variety of training opportunities
Diverse, healthy and subsidized lunch in our canteen
Large INFORM summer party, company and team outings as well as a Christmas party
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