Sales Operations Manager managing sales operations and supporting growth at Momos, a leading Guest AI Platform for restaurants. Collaborating closely with Sales and other departments to enhance efficiency and effectiveness.
About the role
- Sales Operations Specialist at INFORM optimizing sales processes and managing sales cycles. Engaging with marketing and operations, ensuring data quality while collaborating closely with teams.
Responsibilities
- Support for the entire sales cycle – from lead generation through proposal creation, tenders (RFI/RFP) to customer projects
- Participation in sales planning, segmentation, quota allocation and forecasts
- Creation and further development of sales materials, presentations and success stories
- Operational application, optimization and automation of processes in MS Dynamics or comparable CRM/ERP systems
- Ensuring high data quality and consistent CRM data maintenance
- Strategic optimization, documentation and standardization of sales processes as well as implementation of best practices
- Initiatives to improve accuracy, consistency and efficiency in sales strategies
- Close collaboration with Marketing and Operations for targeted customer outreach, campaign planning and product launches
- Data-driven sales management through KPI analysis, reporting, derivation of actions and continuous process optimization
- You take responsibility for your tasks and projects within the team, without managerial responsibility
Requirements
- Degree in Business Administration, Economics or a comparable field
- At least 6 years of experience in Sales Operations, sales controlling/management or similar roles
- Confident use of CRM systems (ideally MS Dynamics) and tools such as Excel or BI systems
- Analytical and strategic mindset with experience in KPI-based decision making
- Structured, independent and reliable working style with solid project and time management skills
- Strong communication skills in German and English (minimum C1)
- Team player, customer-oriented and solution-focused mindset
- Organizational skills, sense of responsibility and resilience
- Nice-to-have: industry experience in FinTech or software environments
- Experience in presentation and documentation techniques
Benefits
- Flexible working hours, hybrid work model, workation, sabbatical
- Childcare for children under 3, including childcare allowance
- Urban Sports Club membership and additional health/sports offerings, e.g. bike leasing
- Long-term development prospects with a variety of training opportunities
- Diverse, healthy and subsidized lunch in our canteen
- Large INFORM summer party, company and team outings as well as a Christmas party
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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