Sales Operations & Analytics Specialist managing commercial tools and reporting for Mars Petcare. Involves system improvements, sales enablement, project management in a hybrid work environment.
About the role
- Operations and Project Delivery Lead responsible for project support and delivery in Barbour ABI. Work within a hybrid model at Infopro Digital, focusing on operational excellence and service delivery.
Responsibilities
- Support project delivery from early stage of initiation to final implementation
- Develop and maintain project plans and timelines by breaking projects into do-able actions
- Organise project meetings, contribute and communicate effectively to drive actions forward to timely completion
- Work closely with the technical team to provide regular status updates to key stakeholders
- Collaborate between product development and other business teams to understand and manage priorities and align resources to ensure client and stakeholder needs are met
- Support customer insight initiatives for new products, manage and triage product feedback
- Triage and prioritise requests into the team, ensuring timely and efficient resolution with clear communication
- Manage critical and escalated issues by supporting the technical team and communicating updates effectively to stakeholders
- Monitor and improve processes within the team
- Identify efficiencies and support initiatives to streamline workflows within systems
- Assist the Operations Director in managing product development resources, including cost management
Requirements
- Demonstrable knowledge in project management techniques
- Excellent planning and organisational skills
- Excellent verbal and written communication skills
- Excellent attention to detail
- Ability to listen, collaborate and influence others across teams
- Ability to adapt quickly and learn new things, such as JIRA software
- Ability to identify and evaluate issues to support problem solving
- Ability to drive actions to timely completion
- Ability to manage priorities, work well under pressure and work to deadlines
- Ability to take initiative and work independently
- Positive, proactive ‘can-do’ attitude and desire for success
- Strong IT skills (e.g. Microsoft: Teams, Word, Excel, Outlook, Powerpoint, use of GenAI) and interest in technology concepts
- Strong commitment to ongoing learning and professional growth
- Knowledge of collaboration and project management software tools such as Slack, Trello, JIRA
- Experience collaborating with people within an agile software or business environment
- Experience of managing relationships with suppliers
- Project management qualification
Benefits
- Hybrid working for everyone
- 3pm finish on a Friday
- 25 to 30 days holiday
- Day off for your birthday
- Purchase extra holidays
- Volunteering days
- Pension and Life Assurance
- Great company culture that offers professional development, training and regular social events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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