Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- IT Solution Architect defining and implementing secure system solutions at infodas. Collaborating on architecture and product inquiries while ensuring quality in software development processes.
Responsibilities
- Analyze, evaluate and document stakeholder requirements
- Define and implement secure and reliable system solutions
- Identify and assess requirements and constraints
- Design system solutions using current products and help shape future products
- Plan and implement technical solutions such as proofs of concept or customer-specific solutions
- Advise and inform process and project stakeholders on architecture and product-related questions
- Ensure quality assurance in software development processes
Requirements
- Degree in IT or equivalent vocational training
- Comprehensive IT security knowledge
- Awareness of current trends and tactics in cyber attacks
- Deep understanding of IT technologies and architectures (e.g., Cloud, Industry 4.0)
- Methodical approach and excellent technical expertise
- Ideally have worked in an agile environment (Scrum/Kanban)
- Proficient with JIRA/Confluence
- Analytical skills as well as a conceptual and structured way of working
- Able to work independently, communicative and a true team player
- Fluent German and good English skills, both written and spoken
Benefits
- Flexitime account
- Home office
- Additional time off on bridge days and between Christmas and New Year
- 30 days of vacation
- Increased vacation entitlement by one day after 5 and 10 years of service, respectively
- Competitive compensation and a Christmas bonus
- Employer-funded pension scheme
- Capital-forming benefits (employee savings plan)
- Depending on location: subsidized lunch or public transport ticket
- All locations have good transport connections
- Company bike “infodas on bike” with a monthly employer subsidy
- Employee discounts
- Complimentary coffee, water, tea, soft drinks and a fruit basket
- And much more…
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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