Database Analyst managing and supporting Oracle databases for Atlantica Hospitality International. Ensuring performance, security, and integrity while collaborating with development teams.
IT
Hybrid Senior Process and Quality Analyst
Posted 3 hours ago
About the role
- Analista de Processos e Qualidade at INDT focusing on process mapping and efficiency improvements. Leading teams in identifying and implementing best practices in a collaborative environment.
Responsibilities
- Lead the mapping, redesign and standardization of critical banking and technology processes, focusing on efficiency, control and scalability;
- Identify and propose improvements to operational, digital and customer service processes to achieve scale and efficiency;
- Support the definition and monitoring of KPIs and SLAs, providing analyses and action plans for continuous improvement and risk mitigation;
- Act in a consultative capacity with business, technology, risk and compliance areas to ensure adherence to regulations and best practices and to implement robust, sustainable processes;
- Facilitate workshops with stakeholders and prepare technical documentation focused on standardization and reusability;
- Measure, track and report performance indicators (KPIs) and SLAs, and promote continuous improvement plans;
- Support process governance, internal controls and compliance with Central Bank regulations and Brazil's General Data Protection Law (LGPD);
- Foster a culture of agile, data-driven processes within the organization.
Requirements
- Bachelor's degree in Business Administration, Accounting, Quality Management, Economics or related fields.
- Preferred certifications: CBPP, Six Sigma (Green/Black Belt), BPMN, Lean, ITIL, COBIT.
- Proven experience in process mapping, modeling and analysis (AS-IS / TO-BE);
- Experience working in agile environments and multidisciplinary squads, with expertise in continuous improvement methodologies and tools (BPM, Lean, Six Sigma);
- Proficiency with process modeling tools such as Bizagi, ARIS, Visio or similar;
- Analytical skills to identify bottlenecks and propose solutions;
- Experience with performance indicators (KPIs), SLAs and process performance management;
- Knowledge of process automation (RPA) and digital transformation;
- Ability to work on multidisciplinary projects;
- Familiarity with BI tools (Power BI, Tableau) for data analysis preferred;
- Experience with process governance, compliance and internal controls (ITIL, COBIT, ISO) is desirable;
- Strong stakeholder management skills, technical leadership of initiatives and support for corporate governance.
Benefits
- Collaborative work environment
- Opportunity to develop talent
- Inspirational leaders
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Medical Information Analyst developing scientific content for Aché Lab. Collaborating with internal teams to support clinical decision making and rectify scientific material compliance.
Join Aché as an Analista Desenvolvimento Analítico Pleno in Guarulhos. Focus on drug registration dossiers and regulatory strategies in dynamic pharmaceutical environment.
Workforce Management Analyst responsible for scheduling and optimizing call center operations. Collaborate within the team to improve service levels and reporting.
Analista Contábil Jr supporting financial routines and reports at TAM Aviação Executiva in São Paulo. Join our team and contribute to our success in the aviation market.
Oracle Functional Analyst for Flexcon's SCM operations, requiring 5+ years in Oracle Fusion Cloud SCM modules. Responsibilities include configuring SCM modules, analyzing requirements, and ensuring compliance with manufacturing processes.
Lead SAP Solution Analyst at Wolfspeed bridging business needs with SAP technical solutions. Collaborating with different SAP modules for streamlined processes and seamless integration.
Quality Control Analyst in Financial Crime Operations providing feedback on AML activities. Conducting quality control reviews and supporting continuous improvement in risk outcomes.
Quality Analyst ensuring well - designed and built work packages pass quality testing. Collaborating with teams to promote continuous improvement and maximize customer experience.
SI
Analista de Estratégia supporting analysis and solutions for banking clients at Sicredi. Engaging with data - driven strategies to meet customer needs.