Operations Associate managing pilot launches for real insurance claims at AI startup in Berlin. Focused on automating processes and delivering quality assurance for clients.
Responsibilities
Support enterprise pilot launches — from first claim to full operational rollout.
Turn every manual process into an automated system.
Design review workflows.
Ensure AI output meets the quality bar of a DAX-listed insurer's customer communication.
Identify bottlenecks.
Compress timelines.
Process claims, supporting client reviews, building the fully automated workflows.
Requirements
Top academic track record or equivalent proof of raw horsepower
Experience in high-intensity environments: consulting, banking, VC-backed startups
Structured, analytical thinking
Strong interest in AI and automation
Willingness to do the grunt work to find root causes and fix them
Communication skills for C-level clients and cross-functional teams
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