Hybrid End User Compute Engineer – Workplace Enablement

at Investigo

• Job title: End User Compute Engineer – Workplace Enablement
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £NaN per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure
• Location requirements: Hybrid, Liverpool, United Kingdom

About the role

• End User Compute Engineer delivering Microsoft 365 services and improving workplace technology in Liverpool. Supporting end-user compute incidents within a hybrid work environment.

Responsibilities

• Deliver and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune
• Build, maintain, and deploy standardised endpoint images and configurations
• Support and maintain patching activity across the internal estate, ensuring compliance targets are met
• Act as a technical escalation point for complex end user compute incidents
• Follow and contribute to standard operating procedures, build documentation, and knowledge articles
• Support secure onboarding and offboarding of users and devices
• Work closely with Service Delivery, Platform, Security, and Wintel teams to resolve issues and improve user experience
• Assist with governance, risk, and compliance activities relating to internal IT services
• Identify opportunities for automation, standardisation, and continuous improvement

Requirements

• Strong experience supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)
• Experience with endpoint imaging, deployment, and configuration management
• Knowledge of Active Directory and Group Policy
• Experience supporting patch management and compliance
• PowerShell scripting experience (or willingness to develop further)
• Experience working in an internal IT or workplace technology environment
• Soft Skills & Behaviours
• Strong communicator who can work effectively with both technical and non-technical stakeholders
• Process-oriented with excellent attention to detail
• Calm, conscientious, and adaptable under pressure
• Proactive mindset with a focus on ownership and continuous improvement
• Positive team player with a collaborative approach
• Desirable (Not Essential)
• Microsoft certifications (M365, Endpoint Manager, Azure Fundamentals)
• ITIL v4 Foundation or similar
• CompTIA or security-related certifications
• Experience supporting governance or compliance frameworks
• Experience in organisations with hybrid working models

Benefits

• **Private Medical**
• **Inclusive Culture**: Enjoy an inclusive culture and environment.
• **Holiday**: Generous holiday allowance.
• **Learning**: Access to continuous learning and development opportunities.
• **Bonus Potential**: Bonus potential based on performance and business-related factors.
• **Discounts**: Discounts on a wide range of products and services.
• **Pension**: Pension scheme contributions.
• **EV Car Scheme**
• **Hybrid Working Policy**
• **More Benefits**: Explore additional benefits on our career site.