Senior Claims Examiner at ICW Group managing complex workers' compensation claims with a focus on service excellence. Collaborating with teams and ensuring compliance with regulations and company standards.
Responsibilities
Handles moderate to complex claims with focus on policyholders and ICW Group
Manages all aspects of assigned claims inventory
Investigates claims to determine exposure and works with experts for recommendations
Operates within state regulations and internal policies
Directs defense counsel throughout litigation process
Collaborates with team members from various departments
Acts as Subject Matter Expert and mentors less experienced team members
Requirements
Bachelor's degree (or equivalent education and experience) preferred
Minimum 5+ years of related claims experience
Certification that meets minimum standards (WCCA and WCCP preferred)
State Workers Compensation License is required in some branches
Good understanding of laws and jurisdictional restraints to manage claims
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents
Ability to write reports and business correspondence
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