IT Site Engineer providing critical IT support in Tokyo, Japan for manufacturing facilities. Responsible for ensuring reliability of IT systems from workstations to network infrastructure.
Responsibilities
Provide hands-on support for local IT systems including endpoints, operating systems, printers, and meeting room technology
Maintain and troubleshoot manufacturing IT infrastructure, including Linux-based systems and local network connectivity
Resolve global IT support requests via Jira Service Management, contributing to shared service desk operations
Manage user access and permissions using IAM tools, and maintain clear documentation for site systems and processes
Requirements
Proven experience in hands-on IT support, field engineering, or systems administration
Strong troubleshooting skills across Windows, macOS, and Linux environments
Solid understanding of networking fundamentals and experience resolving connectivity issues
Experience supporting office IT equipment, collaboration tools, and service desk platforms
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is contingent on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
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