Support Analyst providing advanced technical support for critical telecom systems. Focused on system availability and incident management in São Paulo region.

A Icaro Tech helps companies in its Digital Transformation and Automation journey, focusing in Operational Efficiency and User Experience.We help companies improve their operations and deliver great customer experience to their end users by providing network operations, hyperautomation, devops, IT operations, customer experience, data operations and process mining solutions.
Since 1997, our purpose is simplify peoples lives.
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Support Analyst providing advanced technical support for critical telecom systems. Focused on system availability and incident management in São Paulo region.
Support Analyst in the Engineering team ensuring infrastructure solutions for a telecom client with on - site visits in Rio de Janeiro. Monitoring critical systems and managing service requests.