About the role

  • Senior Journey Analyst at iA Private Wealth optimizing client journeys through digital transformation. Collaborating with stakeholders and delivery teams to enhance client experiences and operational efficiency.

Responsibilities

  • Partner with journey owners and product owners to translate business concepts into clear technical language
  • Support journey owners in defining and documenting optimized journeys
  • Organize and facilitate program increment (PI) planning sessions
  • Help define value measures for epics and acceptance criteria for stories
  • Collaborate with IT delivery teams to enable accurate delivery estimates and team commitments
  • Define optimized journeys for upcoming iterations of epics and features
  • Create acceptance criteria supporting Acceptance Test Driven Development
  • Provide discipline, rigor, and business context to requirements definition and validation processes
  • Negotiate effectively with stakeholders to balance needs with development costs
  • Facilitate delivery teams to achieve incremental business value
  • Decompose business needs into epics, features, and stories for incremental delivery
  • Visualize business needs and requirements as journey maps and artifacts
  • Collaborate with key stakeholders to complete required documentation

Requirements

  • 5 years of experience as a journey analyst or business analyst in a business context
  • Strong stakeholder engagement and communication skills
  • Excellent analytical and visualization abilities for business needs
  • Facilitation and negotiation skills in complex environments
  • Understanding of the Wealth Management industry and regulatory environment
  • Passion for client and advisor experience
  • Strong coordination skills across multiple stakeholders and departments
  • Degree in Business or Marketing

Benefits

  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation and wellness/personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products

Job title

Senior Journey Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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