Director leading Power Automation Technologies at S&C Electric. Driving innovation and technology breakthroughs for the electrical grid industry.
IA
Hybrid Deputy Director – IT Solutions Delivery, Customer Data, Golden Record
Posted 1 hour ago
About the role
- Directeur(trice) adjoint(e) managing the delivery of IT solutions for client data. Leading teams and ensuring operational efficiency for the Golden Record initiative.
Responsibilities
- Ensure the delivery of technology services and solutions aligned with the business needs of the Vice-President, Customer Experience.
- Recruit, onboard, coach and engage employees and contractors under your responsibility.
- Evaluate employee performance, contribute to setting annual objectives and identify training needs.
- Operate in a co-management model with the business partner and other Deputy Directors.
- Plan, organize and lead the activities of delivery teams to meet objectives, deadlines and service levels.
- Identify optimization opportunities to improve team velocity.
- Promote service quality and partner satisfaction.
- Facilitate steering committees, manage issues and present key performance indicators.
- Participate rigorously in budget management and monitoring.
- Increase operational efficiency through the deployment of new practices (AI, DevOps, cloud, innovation).
- Act as a leader in managing critical 24/7 solutions and improving their availability.
Requirements
- Holds a bachelor’s degree in Computer Science, Business Administration, Technology, or an equivalent relevant qualification.
- Minimum of 8 years’ experience in solution delivery, combining IT and people management.
- Proficient in SDLC practices, DevOps, Agile methodologies, MVP, LEAN and ITIL.
- Demonstrates curiosity and openness toward artificial intelligence, with a willingness to understand its potential and impacts in the context of IT solution delivery.
- Excellent interpersonal, communication and negotiation skills.
- Able to simplify complex technical issues and work in co-management with diverse partners.
- Strong ability to manage multiple priorities and establish action plans.
- Known for organizational skills, rigor and a commitment to continuous improvement.
- Competent in financial management for budget monitoring.
Benefits
- Flexible group insurance
- Retirement plan
- Employee share purchase plan
- Vacation and wellness days
- Telemedicine
- Employee assistance program
- Ergonomic furniture
- Performance bonuses
- Discounts on our products
- An environment where learning and development merge with a collective pursuit of excellence.
- A healthy, safe, equitable and inclusive workplace.
- The ability to work in a hybrid mode with flexibility.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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