Overall leadership of service company ensuring smooth operational management in healthcare context. Managing budgets, process optimization, and quality standards for service delivery.
About the role
- Senior Associate providing analytical support for sales and retail analysis with Hyundai's Genesis team. Developing and maintaining reports and dashboards to assist leadership in decision making.
Responsibilities
- Provide analytical support for organizational reporting.
- Create, update, and maintain Genesis daily, weekly, and monthly sales reports.
- Run early look and weekend business reports and consolidate results for review.
- Compile national and regional sales transaction data and for management to use during executive presentations.
- Maintain database/dashboard for tracking sales performance metrics for real-time insights.
- Prepare presentation slides and commentary for monthly executive governance meetings.
- Support field staff in resolving inquiries and issues.
- Assist Genesis leadership with ad hoc reporting, presentations, and administrative tasks.
- Support data needs and accuracy of reporting systems (ie. DPM, etc.).
- Utilize SAP, Microsoft Office, Tableau, or other data visualization tools to create reports and dashboards.
- Support broader Field Strategy and Operations team with analytics and reporting as needed.
- Assist with special projects and time-sensitive requests as needed.
Requirements
- Must have a high school diploma.
- Bachelor’s degree preferred.
- At least four years of professional experience.
- Automotive experience desired.
- Knowledge of data, systems, and process focus.
- Experience with corporate environments; direct dealer facing, and field operations experience is a plus.
- Experienced in developing strong, positive working relations.
- Excellent verbal and written communication skills and the ability to formally present information to management.
- Excellent analytical skills.
- Computer savvy – proficiency in Tableau and MS office applications (specifically Excel with experience with macros).
- Time management & planning skills, ability to multitask and ability to meet deadlines in a fast paced, changing environment.
- Ability to collaborate on multiple cross-functional teams.
- Possess working knowledge of standard systems; CRM and SAP software preferred.
Benefits
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- 401(k) retirement plan with Employer Match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Vacation and sick time off
- Employer-paid basic life and disability coverage, including Paid-Family Leave.
- Mental health, wellbeing, and employee assistance program
- Health advocate (support)
- Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
- External Training and Development Programs
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