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About the role
- Assistant Manager of Quality Index responsible for managing automotive quality improvement activities in manufacturing. Coordinating studies and analyzing data for QA business targets.
Responsibilities
- Responsible for developing, coordinating and managing IQS, VDS, and CR Improvement Activity to achieve Global Quality Index (GQ 3.3.5.5.) and QA Business Targets in an automotive manufacturing environment
- Defines, develops and implements Quality index improvement plan, procedures, and assessments
- Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data
- Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMNA, HATCHI, and Suppliers
- Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames
- Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability
- Report of IQS, VDS, CR improvement oriented audit quality status of completed vehicles
- Analyze customer/expert review sourced from media and benchmark competitors’ quality status
- Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues
- Create Quality Summary Reports as necessary to monitor process and progress
- Coach and Lead Quality Index Team Member(s) in continuous improvement activities
- Evaluate Specialists’ performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc.
- Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements
- Meets all other requirements as assigned
Requirements
- Bachelor’s degree in Engineering or Science or equivalent preferred
- 5 – 10 years of job related experience preferred
- MS Word
- MS Excel
- MS PowerPoint
- Tableau
- Power BI
Benefits
- Position may require occasional travel (domestic or foreign)
- Flexibility in working hours to include weekends, holidays, and off shift
- Position may require on-call duty or overtime due to overall responsibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
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