Hybrid Director of Commercial Operations – Education, Learnerships, Admissions

Posted 2 days ago

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About the role

  • Own revenue targets across B2C Admissions and B2B Corporate/SETA Learnerships.
  • Build, execute, and optimise commercial strategies for both verticals.
  • Monitor revenue pacing, conversion metrics, forecasts, and operational KPIs.
  • Conduct regular performance reviews with regional and functional leads.
  • Identify opportunities for revenue expansion, new markets, and improved commercial processes.
  • Manage Regional Admissions Managers across the US, UK, SA, and AUS.
  • Oversee the B2B Learnerships and corporate sales lead and their team.
  • Build a culture of accountability, coaching, and measurable performance.
  • Set clear expectations, run structured performance management, and ensure consistency across regions.
  • Support hiring, training, onboarding, and capability-building across all commercial teams.
  • Own and improve the commercial funnel for both B2C and B2B.
  • Introduce and maintain operational systems, playbooks, SOPs, and performance frameworks.
  • Collaborate with Product and Engineering to enhance CRM tools, dashboards, and automation.
  • Ensure CRM hygiene, accurate pipeline reporting, and data-driven decision-making.
  • Identify bottlenecks and implement scalable processes that improve throughput, efficiency, and quality.
  • Build a reporting infrastructure that provides visibility into daily/weekly/monthly commercial performance.
  • Lead revenue forecasting, funnel analysis, and operational diagnostics.
  • Use BI tools and data dashboards to guide decision-making and identify optimisation opportunities.
  • Strengthen conversion, productivity, and utilisation across commercial teams.
  • Work closely with Marketing on lead flow, campaign performance, and funnel alignment.
  • Partner with Product and Engineering to improve internal systems and commercial tooling.
  • Align with Finance on budgeting, forecasting, and revenue modelling.
  • Collaborate with Student Success and Operations to ensure seamless learner onboarding and delivery.

Requirements

  • 5+ years leading commercial, revenue, or sales operations teams.
  • Experience managing managers (e.g., regional heads, team leads).
  • Strong analytical skills with experience in dashboards, CRM reporting, forecasting, and funnel metrics.
  • Proven success in improving conversion, productivity, or commercial performance.
  • Experience with CRM systems and sales operations processes.
  • Demonstrated ability to design and improve commercial processes at scale.
  • Strong communication, leadership, and stakeholder management skills.
  • Comfortable working in a fast-moving, high-accountability environment.

Benefits

  • Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business.
  • Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity to a HyperionDev Campus.
  • Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.
  • Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest-performing tech companies in the space, with a management team that draws on their former experience from top tech companies.
  • Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.

Job title

Director of Commercial Operations – Education, Learnerships, Admissions

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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