Hybrid Lead Systems Engineer, Mac Engineering

at Humana

• Job title: Lead Systems Engineer, Mac Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: $117,600 - $161,700 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Jamf
• Location requirements: Hybrid, United States

About the role

• Lead Systems Engineer responsible for Mac technology strategy and implementation at Humana. Oversight of systems, projects, and collaboration across teams.

Responsibilities

• Leading the strategic direction, design, and implementation of associate technology at Humana, focusing on Mac solutions.
• Oversight of multiple systems and projects, including Mac Onboarding, Network, policy management, compliance, and automation across Mac technologies.
• Accountable for implementing business continuity and overseeing and evaluating Mac security, privacy, network, and new device solutions across different lines of business.
• Partner closely with peers across Architecture, Product Management, Support Services, and Experience & Design to grow Mac devices across Humana's many different areas.

Requirements

• 5+ years of Mac, Systems Engineering experience in a large-scale enterprise environment, specific to workplace technology solutions.
• 5+ years of Systems Engineering ITIL experience, in design, analysis, configuration, and maintenance of complex systems software solutions and infrastructure.
• Experience designing and implementing highly scalable management systems and controls leveraging products including Jamf or other similar Mac Management solutions.
• Outstanding collaboration, listening, written and verbal communication skills with ability to facilitate technology strategy, requirements, and architecture conversations with all partners (management, business users, and technology resources).
• Demonstrated extensive knowledge managing large, complex initiatives in a results-driven environment, and accountability of deadlines and value propositions.
• Strong knowledge of data governance, risk management and information security processes including SOC, CIS, NIST, HIPAA and PCI.
• Experience creating strategic roadmaps, reference architecture and engineering artifacts.
• Expertise working with user-centered design principles and methodologies.
• Experience with expanding a Device choice program for associates.
• Improving the Mac onboarding experience with an “out of the box” enrollment.
• Experience with in-office WiFi improvements for Mac.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance and many other opportunities.