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Staff Software Developer at Genesys transforming customer experience through AI and cloud technologies. Leading software design and development to enhance features and reliability in a scalable environment.
About the role
- standardizes the quality assurance procedure for software
- Oversees testing and debugging and develops fixes
- Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues
- Decisions are related to intradepartmental coordination, development and implementation of strategic plans, and business outcomes
- develops and implements strategic plans for the scope of management that are aligned with the Segment or Business strategy
Requirements
- Bachelor's degree
- 10 or more years of technical experience
- 8 or more years of management experience
- Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities
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