Design Foundations & Operations Specialist at KAYAK coordinating design - to - engineering handoffs and visual foundations work for products. Focused on operational resilience and deploying design tokens across brands and platforms.
About the role
- Technical Assistant providing operational technical support for HUB International's insurance operations. Involves running reports, troubleshooting issues, and handling policy downloads.
Responsibilities
- Provides operational technical support in assigned areas of responsibility
- Running Epic reports as needed for all branches and departments
- Setting up/removing users from carrier websites
- Troubleshooting user carrier website access issues and contacting carriers when needed
- Processing policy downloads in Epic
- Responding to inquiries on specific download issues from the field
- Running/distributing daily downloads received reports
- Running daily download processing report and tracking monthly totals
- Participating in special projects when required
- Providing support for operational aspects for the organization, mergers and acquisitions as needed
Requirements
- 1-2 years of relevant experience
- Outstanding verbal/written communication skills
- Excellent multi-tasking and organizational skills with an eye for detail
- Outstanding ability to handle multiple projects and prioritize tasks
- Excellent technical and computer skills
- Excel experience required
Benefits
- health/dental/vision/life/disability insurance
- FSA
- HSA
- 401(k) accounts
- paid-time-off benefits such as vacation, sick, and personal days
- eligible bonuses, equity and commissions for some positions
Job title
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Degree requirement
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