Senior Network Engineer supporting major customer environments and collaborating with a diverse portfolio. Located in Greater Boston area, requiring travel for local customer support.
About the role
- Network Engineer managing voice, data, and wireless engineering for Emory University's enterprise communications systems. Collaborating with others to troubleshoot and optimize network performance.
Responsibilities
- Applies knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations.
- In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures, and interacts with programmers and requestors to troubleshoot and resolve issues producing errors and interruptions.
- Develops software and tools for optimizing network monitoring and performance.
- Installs, configures, maintains, and troubleshoots network services and devices.
- Interacts with customers to resolve network issues.
- Performs inspections and upgrades.
- Develops and maintains documentation.
- Monitors network performance and prepares usage and outage statistics and post-mortem analyses to document incidents and provide histories for future reference and research.
- Designs system configuration.
- Collaborates with others for active maintenance and future growth.
- Sets policies, guidelines and best practices.
- Reports on results.
Requirements
- A bachelor's degree in computer science, computer engineering, or related field, and five years of related IT experience, OR an equivalent combination of education, training, and experience
Benefits
- Emory is an equal opportunity employer
- remote work from home day options may be granted at department discretion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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