Senior Manager managing patient cases throughout treatment for AstraZeneca's Cell Therapy Program. Coordinating with cross - functional teams and ensuring smooth patient journeys along with quality assurances.
About the role
- Bilingual Mental Health Therapist providing EFAP services and assessments in a collaborative team. Focused on clients' emotional health and wellness, and crisis interventions.
Responsibilities
- Deliver EFAP services and other clinical services as assigned.
- Provide quick, effective telephonic assessments.
- Provide tangible strategies that the client can implement on their own.
- Receive case assignments, establish treatment plans, and complete case progress notes.
- Conduct risk assessments and support suicide or other risk prevention interventions.
- Complete intervention notes and any other tracking documents as needed.
- Maintain established service level and direct service targets.
Requirements
- Master’s degree in Counselling, Social Work or Psychology.
- Registration, in good standing with relevant governing body, as Social Worker, Psychologist, Marriage & Family Therapist or Canadian Certified Counsellor.
- 2 – 3 years’ clinical experience with a continuum of mental health and situational problems.
- Crisis hotline, telephonic counselling and/or EFAP experience is preferred.
- Excellent verbal and written communication and active listening skills in both French and English.
- Skilled with risk assessment, on-line research and demonstrated resourcefulness in locating and accessing emergency resources across Canada.
- Empathetic to client concerns with exceptional customer service delivery in person and on the phone.
- Flexible with a creative approach to single-session counseling.
- Awareness and acknowledgement of the value of using measurement-based care.
Benefits
- Homewood Health is Canada’s largest service provider for evidence-based treatment of mental health and addiction disorders.
- Commitment to employment accessibility, diversity, equity, and inclusion.
Job title
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