Primary customer contact for account services at Resideo in Querétaro, Mexico. Resolving inquiries and collaborating with various departments to ensure customer satisfaction.
About the role
- Client Onboarding Specialist managing VAT registration and onboarding processes at KPMG. Collaborating with clients and internal teams to ensure compliance and accuracy in deliveries.
Responsibilities
- Manage legal registration and takeover processes during the Client Onboarding period and ensure the delivery of legal documents to the respective Tax Authorities
- Collaborate with the internal teams and third-party service providers (including local member firms, fiscal representatives, and translators)
- Be in contact with the clients, participate on client calls and meetings
- Proactively address client’s legal questions and queries to delivery teams, client managers and Transition Project Managers
- Take ownership of the VAT registration and takeover transition processes
- Ensure accuracy and timely delivery of all legal documents
- Request and collect legal information and documents directly from clients and prepare documents to be submitted to the Tax Authorities
- Ensure proper handover of client information and documents to KGSH internal teams
- Maintain and improve respective processes and templates as per the country-specific legal requirements
Requirements
- Fluent English language knowledge both in written and spoken
- Strong confidence in client communication and relationship management
- Ability to identify potential problems and issues
- Effective and confident communication skills and client orientation
- Precision, reliability and proactive personality
- Can-do attitude, confident personality
- Team player at heart
Benefits
- 3 days home office opportunity and flexible working hours
- Private health care coverage including dental services (Medicare)
- Eyeglasses compensation
- Collective life and accident insurance
- Wide range of Cafeteria elements (such as SZÉP Card, MOL Bubi, MOL Limo)
- Annual bonus may be awarded based on your and the Firm’s performance
- iPhone14 with subscription
- Referral bonus
- Internal coaching opportunity
- Sports opportunities and All You Can Move sportpass availability
- Compensation for long-distance commutes (for those who commute to work from outside the city limits)
- Relocation support for foreign candidates
- 3 paid days for volunteering and CSR activities
- In-depth professional training from beginner to advanced level
- Opportunity to participate in English and Hungarian language courses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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