Small Business Onboarding Specialist at Xero guiding new customers in their early onboarding journey. Blending consultative sales with hands - on product demonstrations.
About the role
- Onboarding Specialist providing support to new customers at Xero. Helping them understand and maximize the value of Xero's platform for their businesses.
Responsibilities
- Guide new customers through their onboarding journey
- Run discovery calls and product demonstrations
- Solve customer pain points
- Contribute to building a stronger economy through small businesses
Requirements
- Natural ability to simplify complex concepts
- Background in onboarding or sales-generating roles
- Comfortable in high-activity environments driven by targets
- Strong organizational skills to prioritize a varied workload
- Enjoy collaboration with cross-functional teams
- Curiosity for small business accounting processes
- Apply even if experience isn't a perfect match
Benefits
- Hybrid role, 3 days in office
- Motivated, customer-focused team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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