Senior Consultant in IT Service Engineering role for a consulting company developing IT strategies and managing service improvement projects. Involved in client consulting and project leadership.
Responsibilities
Advise and, where required, assume (partial) project leadership for client projects to establish or improve service management
Identify clients' organizational challenges and develop tailored solutions
Plan roll-outs with respect to service delivery
Further develop our consulting offering by contributing experience and new methods
Requirements
At least three years of project and/or consulting experience in ITSM
Strong understanding of frameworks such as ITIL, COBIT, or SIAM
Analytical mindset to structure complexity and design solutions/concepts
Excellent presentation and communication skills in German
Benefits
We subsidize not only your company bike (JobRad)
We subsidize your public transport pass
We support your gym membership
We support preventive healthcare
We enable work–family balance according to your needs
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