Managed Services Consultant responsible for supporting and optimizing use of Zendesk products. Collaborating with customers on strategies and ongoing engagement to drive value.
About the role
- IT consultant specializing in network security and incident response for consulting firm. Collaborating with clients on IT system protection and security project implementation.
Responsibilities
- Use your practical skills to secure our clients' IT environments against unauthorized access and sophisticated attacks — remotely and on-site
- Combine proactive activities (design, hardening, hands-on security testing) with reactive incident response tasks
- Maintain an overview of system and network architecture as well as technical configuration details to protect the client environment
- Actively work on current topics such as cloud security or KRITIS (critical infrastructure) and help shape new projects
- Support projects from requirements analysis and planning through execution, including presenting results
Requirements
- Professional experience in an IT environment (e.g., administration, development, networking, or IT coordination) and a curiosity to test current tools, technologies, and unconventional approaches
- Broad technical knowledge across topics (e.g., how networks operate, operating system fundamentals, cloud, Active Directory, databases, web technologies)
- Enthusiasm for IT security and initial project experience (e.g., creating security concepts, hardening systems or network components, working as DevSecOps, or in security administration)
- Experience in clearly preparing and presenting technically complex topics in reports and presentations in German
Benefits
- We subsidize not only your company bike (JobRad) but also your public transport (ÖPNV) ticket
- We subsidize your gym membership and preventive health care
- We enable work–life balance tailored to your needs, with flexible arrangements and the option for remote work
- We offer 30 days of vacation per year
- If you wish to take an extended break, we offer a sabbatical
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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