Engineering Systems Specialist providing operational support for CAD, PLM and other engineering applications. Ensuring stable operations and system improvements in a global company.
Responsibilities
Provide first and second level support for engineering applications (SolidWorks, COMOS, ECTR and related tools)
Diagnose and resolve incidents across integrated engineering systems
Support and monitor integrations between engineering systems and ERP platforms
Perform routine system checks, configuration changes, updates and patches
Manage licensing, user access and permissions
Maintain technical documentation and knowledge base content
Deliver user training and onboarding for engineering tools
Support upgrade projects and vendor coordination
Provide backup support for other regions as part of global coverage
Requirements
Experience supporting engineering, CAD or PLM systems in an enterprise environment
Practical understanding of integrated application landscapes
Strong troubleshooting and problem-solving skills
Service oriented mindset with strong communication skills
Fluent in English, written and spoken (required)
German language skills are an advantage, but not required
Benefits
EEO Employer
Reasonable accommodations for applicants
Work in a global company with diverse opportunities
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