Behavioral Health Technician Assistant Manager ensuring effective client engagement and staff supervision in a residential treatment program. Overseeing treatment plan implementation and providing support to clients and technicians.
Responsibilities
Consistent, daily, APPROPRIATE engagement with clients, providing support through implementation of the treatment plan
Uses EMR to accurately document ALL engagements with clients in treatment with concise, fluid communication in the electronic chart
Ensures all clients attend individual and group treatment sessions and follows daily order of events
Maintains strict confidentiality of client information and records without exception per HIPAA guidelines
Clarity surrounding cultural sensitivity and professional boundaries
Attend all staff meetings and trainings as directed by BHT Manager
Reports safety hazards immediately
Works continuously to maintain the cleanliness and functional order of the Milieu
Participates in performance improvement activities
Practices infection control including use of PPE and proper hand hygiene
Fulfills BHT work assignments when needed
Coordinates weekend and evening BHT-led activities to complement the clinical program schedule
Makes frequent rounds of the milieu
Any other duties as assigned by the BHT Manager or Executive Director
Point of contact for evening or weekend visitors, such as group leaders, and facilitators
Requirements
Associate degree preferred in a Behavioral Health Field
At minimum 1 year Management experience required
An ability to learn quickly, multi-task, and utilize effective communication skills, including both telephone and in-person
Positive demeanor and clear understanding of professional boundaries with clients
Knowledge of addiction and substance use disorders
Ability to follow directives explicitly, adhere to facility policies, provide client-driven customer service, and exercise time management skills
Scheduling flexibility, holiday, and weekend rotation is REQUIRED, with on-call assignments as needed
Must hold a valid driver's license with reliable transportation
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