System Administrator maintaining NFPA's Windows and Linux environments while managing Azure resources. Collaborating with development teams for CI/CD and DevOps integration efforts.
About the role
- Cloud & Systems Administrator responsible for day-to-day administration of Heath Consultants’ cloud-first infrastructure and supporting hybrid on-premises systems. Execute operational tasks and escalate complex issues as needed.
Responsibilities
- Administer Microsoft Azure resources including virtual machines, storage accounts, VNets, NSGs, and Azure Backup
- Perform routine cloud operations such as provisioning, patching, scaling, and monitoring
- Support Microsoft 365 services including Exchange Online, SharePoint Online, and Teams
- Monitor Azure services using Azure Monitor and Log Analytics
- Respond to cloud incidents and alerts according to documented procedures and SLAs
- Support on-prem Active Directory and Group Policy administration
- Assist with VMware host and cluster operations
- Support Nimble storage and Rubrik backup platforms
- Perform scheduled patching and maintenance for on-prem systems
- Escalate complex infrastructure issues as needed
- Administer Azure AD and hybrid identity user and group objects
- Support Conditional Access, MFA, and RBAC policies
- Maintain health of directory synchronization and hybrid identity services
- Assist with SSO integrations for SaaS applications
- Monitor cloud and hybrid systems for availability and performance
- Validate backup success and assist with restore requests
- Contribute data to weekly and monthly operational reports
- Identify recurring operational issues and report trends
- Monitor Azure Backup and Azure Site Recovery operations
- Support Rubrik backup monitoring and restore validation
- Participate in disaster recovery testing activities
- Maintain and update recovery documentation
- Assist with enforcing Azure security baselines and NSGs
- Review security alerts from Defender and Azure monitoring tools
- Support SSL certificate renewals and expiration tracking
- Follow established security and compliance procedures
- Execute and maintain existing PowerShell automation scripts
- Assist with basic scripting for operational tasks and reporting
- Identify manual processes that may benefit from automation
- Support infrastructure components for business applications hosted in Azure or on-prem
- Assist with SQL Server operational tasks such as backups, patching, and monitoring
- Coordinate with application owners during incidents or maintenance
- Resolve assigned cloud and systems tickets within SLA using the ticketing system
- Escalate complex issues with clear troubleshooting notes
- Maintain SOPs, runbooks, and system documentation
- Collaborate with service desk, security, and network teams
- Follow cloud cost management guidelines
- Identify idle or underutilized resources and report findings
- Implement approved cleanup or optimization actions
Requirements
- Associate or Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
- Microsoft Azure certifications such as AZ-900 or AZ-104 preferred
- 3 to 5 years of experience in cloud or systems administration
- Hands-on experience with Microsoft Azure and Microsoft 365
- Exposure to hybrid environments involving VMware and on-prem Active Directory
- Working knowledge of Azure compute, storage, networking, and identity
- Familiarity with Microsoft 365 administration
- Experience with Windows Server, Active Directory, and Group Policy
- Basic to intermediate PowerShell scripting
- Strong troubleshooting and operational skills.
Benefits
- Cloud cost management guidelines
- Dependability & Flexibility
- Emergency Support, critical support available outside of normal or expanded hours
- Normal and expanded working hours coverage
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