Manager of Operational Excellence at Homecare Homebase ensuring optimal operational performance and regulatory compliance using the HCHB product. Driving best practices and continuous improvement in home health and hospice settings.
Responsibilities
Best Practice Implementation: Translate operational concepts into practical workflows that deliver measurable value and support client success.
Quality Improvement: Drive continuous quality improvement initiatives to enhance service delivery and operational efficiency.
Process Development: Develop and refine processes to streamline implementation and improve team effectiveness.
Cross-Functional Collaboration: Partner with internal departments to identify opportunities, resolve barriers, and accelerate improvement.
Client Education & Enablement: Empower clients to become self-sufficient with HCHB, maximizing ROI and optimizing their operational performance.
Continuous Improvement: Foster a culture of ongoing feedback, experimentation, and learning to raise the bar on performance.
Requirements
Bachelor's degree
8-10 years of operational experience using HCHB
At least 3-5 years’ experience leading a team
Demonstrated ability to analyze and solve complex problems
Current driver’s license and ability to rent a vehicle
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