Customer Service Representative providing reliable service to veterinary clinics. Building relationships with customers and ensuring dignity in pet aftercare and handling.
About the role
- Customer Experience Technician at Homecare Homebase troubleshooting software issues for clients. Supporting client needs and enhancing efficiency in care delivery through effective software use.
Responsibilities
- Troubleshoot software issues for clients
- Meet or exceed productivity and quality standards
- Monitor trends and consult with Client Services team
- Provide feedback to improve team performance
- Serve as a subject matter expert on Homecare Homebase application
- Research and assist with case resolution
Requirements
- Bachelor's degree or an equivalent combination of some college and significant work experience
- Experience with Microsoft SQL is strongly preferred
- Strong problem-solving and creative thinking abilities
- Empathy towards customer needs
- Ability to thrive under defined goals
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
- Flexibility in work-life balance
- Meaningful work that impacts lives
- A caring leadership environment
- Opportunities to give back through charitable initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Service Representative building relationships with veterinary clinics on route. Providing compassionate service and managing customer needs in the pet aftercare industry.
Customer Service Representative serving as the main contact for veterinary clinics. Building relationships and providing compassionate service in the pet aftercare process in Omaha, NE.
Customer Service Representative at Gateway Services providing aftercare services for pets. Engaging with veterinary clinics and ensuring high - quality pet care and support.
Customer Service Representative providing essential support to Mygrant Glass customers by handling calls, processing orders and payments. Managing customer interactions with professionalism and attention to detail.
Customer Support & Operations Specialist responsible for escalations and city launch readiness with a travel tech startup. Enhancing guest and driver experiences at Welcome while supporting operations.
Customer Service Representative at Uline responsible for processing orders and customer inquiries. Building strong relationships over multiple communication channels in a collaborative environment.
Bilingual Customer Service Representative at Uline handling customer inquiries and orders. Utilizing world - class technology to provide product recommendations and build relationships with clients.
Customer Service Manager leading the USCA Customer Service Organization for PPG. Driving efficiency, service excellence, and talent development across the organization.
Product Support Specialist at Patsnap resolving customer technical inquiries in Life Sciences. Engaging with users to enhance their experience with innovation intelligence products.