Technical Business Analyst providing digital and technology services to underwriting teams. Supporting multiple complex projects and guiding solutions across vendors.
Responsibilities
Provide support to multiple complex projects, guide our BA team in solution design.
Help develop best practices & develop relationships across multiple vendors.
Ensure all changes are constructed to develop a scalable, maintainable and stable system.
Identify and analyse challenges at play, designing innovative solutions to implement digital, technology, and operational processes.
Review complex solution proposals from the BA team.
Identify, investigate and triage complex issues, using a combination of both technical and business experience.
Requirements
3+ years of Technical Business Analyst experience.
Experience in system configuration, including experience of code review processes.
Insurance knowledge - Understands the fundamentals of acquiring and administering commercial insurance and claims processes/services.
Knowledge of business key performance indicators (KPIs).
Technology - Working knowledge of insurance technology & experience implementing technical solutions, including API calls and complex rating programs.
Excellent communication and collaboration skills required.
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