Project Manager and Business Analyst at Create IT in Lisbon, managing projects and analyzing requirements. Assisting teams with communication and ensuring project alignment with business goals.
About the role
- Scheduling Analyst optimizing patient engagement within HarmonyCares’ Medical Group. Collaborating with teams to develop and implement scheduling policies ensuring effective workflows in healthcare.
Responsibilities
- Develop and maintain provider schedules to meet patient needs
- Manage provider census through proactive census risk management
- Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process
- Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated
- Maintain relationships and effectively communicate HarmonyCares services with patients and family members
- Place and receive phone calls to facilitate effective scheduling function
- Escalate scheduling concerns, and issues, both internally and externally
- Adhere to patient confidentiality policies and procedures
- Attend required meetings and in-services
- Collaborate with manager, teammates, and other HarmonyCares employees
- Perform other duties as required
Requirements
- 2+ years college, and/or equivalent experience
- 2 years of healthcare or customer service experience required
- Strong analytical and critical thinking skills
- Moves quickly to solve complex, real-time issues
- Possesses excellent written and verbal communication skills
- Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency
- Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)
Benefits
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training Day
- Time Hours (no holidays/weekends)
- Great Place to Work Certified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Integration Analyst/Designer responsible for analyzing business requirements and documenting integration solutions. Collaborating with multidisciplinary teams and presenting technical proposals professionally.
QC Data Services Analyst supporting LabVantage LIMS system at Emergent BioSolutions. Ensuring compliance and providing analysis for the QC department with after - hours availability.
Strategy Analyst supporting Vodafone Business UK with strategic projects and insights for growth. Collaborating with cross - functional teams to shape the long - term vision and drive meaningful progress.
Senior Expert Investigation Technical & Process Analyst at Vodafone. Responsible for technical investigations, fraud analysis, and reporting documentation with several stakeholders.
Analyst delivering high - quality spatial analysis and mapping to inform TfL's strategic projects. Utilizing GIS platforms to translate data into clear insights for varied stakeholders.
Lead Portfolio Analyst managing capital portfolio strategies and financial planning for Disney's media projects. Collaborating with stakeholders to align projects with business priorities and budgets.
Senior Analyst managing WFM reporting and analytics at Disney's Viewer Experience team. Delivering data insights and supporting operational performance across global workforce management.
Manager leading the Analyst Team for infrastructure support at CBC/Radio - Canada. Overseeing system analysts to ensure operational excellence and adherence to security protocols in media technology.
Responsible for implementing and supporting healthcare applications while collaborating closely with end users and maintaining existing systems. Leading troubleshooting efforts, optimizing application performance, and ensuring user needs are met.