Forward Deployed Engineer at HackerRank leading technical solutions and customer engagement for complex hiring workflows. Collaborating with teams to enhance customer experiences using technology.
Responsibilities
Lead pre-sales and post-sales demos, technical sessions, and onsite engagements to design, deliver, and productionize scalable solutions that show how HackerRank turns complex hiring and upskilling needs into simple, skills-based workflows.
Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
Keep customer projects on track through disciplined execution and proactive updates.
Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.
Collaborate with Product, Engineering, and GTM teams to close feedback loops and surface field solutions ready for productization.
Requirements
4–6 years of experience working in customer-facing engineering roles
A full-stack builder comfortable working with web applications, IDEs, APIs, integrations, back-end services, and developer tools and technologies
Confident speaking onsite with prospects and enterprise customers, gathering requirements, scoping solutions, and delivering results that drive measurable impact
A clear communicator who can go deep with engineers or simplify for non-technical crowds
A strong operator who plans, executes, and follows through, keeping projects organized
You lead with empathy, energy, and a problem-solver’s mindset.
Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems (even better)
A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs (even better)
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