Account Supervisor managing strategic leadership and project work for an agency. Collaborating with clients and internal teams to deliver high - quality campaign initiatives and solutions.
About the role
- Key Account Manager ensuring patient access to medicines and driving uptake of GSK medicines in Haematology. Building relationships with stakeholders and collaborating to improve patient outcomes.
Responsibilities
- Drive uptake of GSK medicines to improve patient outcomes in Key Hospital accounts and manage both the expert centre and referral hospitals
- Build trust and relationships with all the relevant stakeholders across multiple care settings to develop areas of mutual interest
- Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive appropriate actions that are business focused to deliver on the account plan
- Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs e.g. proposals on investment decisions, budget management across projects, delivery against project milestones
- Clearly communicate data to customers, articulating the benefits for patients, and system/NHS benefits where appropriate, to move them along the customer journey
- Confidently draw on medical, MSL and Health Outcomes colleagues, to support queries and other customer needs, coordinating their activity to deliver on account plans
- Working alongside the External Expert (EE) Manager, develop and mobilize External Expert endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts
- Map the service pathway to identify barriers & pinch points to initiating and maintaining treatment
- Understand and map patient pathways for local areas to identify ways to optimise the patient experience (e.g. supporting adherence, patient understanding of their medicine)
Requirements
- University level degree or equivalent experience
- ABPI certification
- Expertise and demonstrated skills in account management
- NHS knowledge and understanding of cancer service provision, specialised commissioning key policies and cancer drug funding mechanisms
- Proven ability to work across boundaries with highly specialised external experts and internal stakeholders
- Ability to communicate complex ideas in a simple way
Benefits
- healthcare and wellbeing programmes
- pension plan membership
- shares and savings programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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