Back Office & Payments Analyst supporting internal operations, ensuring alignment with Fudo's strategic goals. Joining a tech - driven team improving payment solutions for clients across Latin America.
About the role
- Analista de Atendimento de Projetos B2B I at Grupo RBS. Focused on customer satisfaction and project management in B2B environment.
Responsibilities
- Develop and manage the media delivery schedule for projects;
- Ensure delivery of commercialized projects;
- Ensure complete satisfaction of B2B clients (brands/agencies), encouraging contract renewals;
- Handle adversities, assess and mitigate risks, and propose solutions;
- Maintain regular contact with sales executives and other internal teams to align on deliverables;
- Hold recurring meetings to discuss project execution, verify and monitor deliveries;
- Provide client support and monitor deliverables using project management tools;
- Create recurring post-sales materials for projects and conduct presentations aimed at driving repeat business.
Requirements
- Bachelor's degree (completed or in progress) in Marketing, Advertising, Public Relations or related fields;
- Experience in customer service, project management or post-sales support for B2B clients;
- Strong ability to build relationships with diverse stakeholders;
- Knowledge of media and project management;
- Organizational skills and experience producing project tracking reports;
- Experience with tools such as PowerPoint and Canva.
Benefits
- Position also open to candidates with disabilities (PwD)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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