Customer Success Specialist providing support for SimplePractice platform inquiries in Mexico City. Engaging with customers via email, chat, and calls to enhance their experience with our product.
About the role
- Assist the development team by validating tests, automating tasks, and helping with deployment. Flexibility to work 6 hours a day in a hybrid setting.
Responsibilities
- Assist the development team with day-to-day needs such as validating tests, automating tasks, assisting with deployments, and, when needed, helping with coffee runs for the team.
Requirements
- Sense of ownership: candidates who can fully take responsibility for a pillar of major importance at Gupy;
- Excellent verbal and written communication, strong critical analysis skills, and a customer-focused mindset;
- Advanced Excel;
- Availability for 6 hours per day with a flexible schedule;
- Some experience with programming and/or website creation is a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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