Sales Operations Analyst in Sales department optimizing decision - making processes through data analysis. Collaborating with various functions to enhance trade marketing initiatives.
About the role
- Sales Operations Analyst supporting multiple operational and marketing workstreams for credit card products. Engaging in data analysis and process improvement in an international setting.
Responsibilities
- Map and document existing processes
- Identify inefficiencies and drive improvements
- Align process updates with central operations
- Analyze funnel metrics
- Review and refine email marketing campaigns
- Test new concepts and improve messaging tailored to local market requirements
- Analyze customer behaviors and KPIs related to customer support, pre-collection, and card usage
- Analyze credit card pre-collection data and customer inquiries to improve segmentation, tone of voice, and channel optimization
- Reduce customer friction and improve support processes
- Translate data insights into clear, actionable recommendations
- Support product launch planning
- Monitor launch execution
- Track early performance and optimize initiatives
Requirements
- 2–3 years of experience in strategy, operations, consulting, or analytics roles
- Strong analytical skills and enjoyment of working with data
- Hands-on execution mindset
- Strong communication skills
- Fluency in Spanish and English
- Interest in the financial industry
- Nice-to-Have: Banking or fintech experience
- Hands-on experience with SQL / analytics tools
- Additional languages such as Italian and/or German
Benefits
- High-impact collaboration in a highly international environment
- Opportunity to influence decision-making and strategy
- Ownership of strategic initiatives
- Private health insurance focused on employee wellbeing
- Meal vouchers and flexible compensation plan
- An international, professional, and collaborative work environment
- Office perks such as snacks and regular company events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Sales Strategy Manager driving expansion within heavy - duty fleet segments at MANN+HUMMEL. Requires experience in fleet distribution models and strong filtration commercial acumen.
Regional Sales Operations Manager at Statista optimizing sales processes and partnering with sales teams. Focused on CRM management and improving operational efficiency in the Americas.
Senior Sales Operations Specialist at Festo assisting in sales operations and collaborating with European teams to improve processes. Focused on high - quality task execution and support for business partners in Lithuania.
Sales Operations Manager managing HubSpot and optimizing sales processes at PCG. Collaborating closely with teams to ensure data quality and operational efficiency.
Sales Operations Coordinator supporting the Sales team at Anapaya in Zurich. Managing schedules, tracking deals, and coordinating with partners and stakeholders.
Sales Operations Coordinator supporting VitalSource’s sales team with operational tasks and client interactions. Managing sales data and assisting in strategic initiatives to enhance sales efficiency.
Sales Enablement Manager driving product line success and managing product reviews for key Home Center accounts at Shaw Industries. Collaborating across sales, marketing, and product development teams.
Senior Sales Operations Manager overseeing operations for Adobe's Americas Digital Media Sales team. Collaborating with sales leaders to drive success, optimize operations, and enhance performance.
Sales Operations Analyst managing sales, marketing, and partner teams across regions. Driving strategic alignment and operational excellence for global priorities.