We provide our customers with fully digital employee insurances bundled with healthcare services.
grape is an employee insurer built around a full-stack technology platform and a relentless focus on serving our members.

grape insurance

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product-designer

Grape insurance is a Swiss-based company that provides comprehensive health insurance solutions for employees, focusing on integrating digital processes to reduce administrative burdens while promoting employee wellness through preventative measures and early interventions. Their platform seamlessly integrates with over 50 HR and payroll systems, offering features like automated claims processing, health analytics, and targeted interventions to ensure healthier workforces.

We provide our customers with fully digital employee insurances bundled with healthcare services. grape is an employee insurer built around a full-stack technology platform and a relentless focus on serving our members.

• Design intuitive, responsive, and visually appealing interfaces for web-based products
• Create high-fidelity mockups, prototypes, and interactive flows in Figma
• Contribute to defining and improving our design principles, motion, and interaction patterns
• Collaborate with engineers to ensure accurate and feasible design implementation
• Support feature discovery and concept exploration through wireframes, prototypes, and testing
• Plan and conduct user interviews, usability tests, and surveys to gather actionable insights
• Analyze qualitative and quantitative data to identify user pain points and opportunities
• Translate research findings into clear design recommendations and user flows
• Collaborate with Product Managers and Customer Success to ensure user feedback is integrated into design decisions
• Establish frameworks for measuring design impact and product usability over time
• Partner closely with Product Managers to align design solutions with business goals.
• Work hand-in-hand with engineers throughout the design handoff and implementation process.
• Participate in design reviews and contribute to a collaborative, feedback-driven design culture.

Product Designer

customer-success-manager

• Ensure the success and satisfaction of customers using our digital platform.
• Support customer onboarding and training.
• Manage customer relationships and coordinate internal customer-related matters.
• Collaborate with cross-functional teams to improve the customer experience.
• Develop and implement tailored Customer Success plans.
• Deliver trainings and workshops to maximize customer value.

Customer Success Manager

Lead customer onboarding, training and retention efforts for our digital platform.
Work cross-functionally to design tailored success plans and maximize customer value.

manager

• Unterstützung und Beratung von Firmenkunden
• Beaufsichtigung der Schadenbearbeitung in den Bereichen KTG
• Überprüfung der Zuständigkeiten und der Deckung für jeden Fall; Implementierung von Case-Management-Strategien und Prüfung von Regressmöglichkeiten
• Aktives Fallmanagement, Beschaffung von medizinischen Unterlagen, Zusammenarbeit mit Sozialversicherungsträgern
• Sicherstellung der Einhaltung interner Prozesse, Zusammenarbeit mit verschiedenen Interessensgruppen


Claims Manager/Sachbearbeiter:in, FR/DE

Claims Manager handling KTG claims and case management at grape Health. Acting as primary contact for digital claims and corporate clients in insurance.

grape insurance

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