Staff Product Designer at Gusto driving design for contractor products using AI. Collaborating with cross-functional teams to innovate and enhance user experiences for small businesses.
Responsibilities
Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement
Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs
Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows
Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality
Bring genuine AI fluency to your design practice, using it to prototype quickly, shorten feedback loops, and improve contractor experiences
Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto.
Requirements
8+ years of product design experience with demonstrated impact in complex domains
Proven ability to lead design direction at the product level and influence cross-functional partners
Strong collaboration experience with partners in product, engineering, research, and data
A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences
Comfort translating ambiguity into clear design decisions and outcomes
Strong communication skills with the ability to align teams around shared goals
Demonstrated AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions.
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