Customer Solutions Analyst providing technical support to SiteMinder customers. Engaging with global clients to enhance customer satisfaction through effective troubleshooting and support.
About the role
- Supplier Management Analyst at Grainger coordinating and communicating with suppliers in Lake Forest, IL. Supporting supplier negotiations and resolving supplier-related issues in a hybrid work environment.
Responsibilities
- Analyze data to identify trends and outliers, delivering insights that inform strategic decisions
- Contribute to continuously improving procurement operational processes to maximize efficiency
- Ensure internal partners are aware of and compliant with standard procurement operational processes
- Collaborate with suppliers to fulfill cross-functional needs such as enhanced content and product information requests
- Assist Supplier Managers in creating and executing program strategies
Requirements
- Bachelor's Degree or equivalent experience required
- 2+ years experience in Supplier Management, Operations Management, Logistics or related field required
- Experience applying financial concepts such as sales, cost of goods sold (COGS), profit margins, and unit sales
- Experience analyzing data using tools such as Microsoft, Power BI, SQL and building a data insights driven story
- Proficient in Excel including pivot tables, slicers, VLOOKUP, Word, Access dB, PowerPoint
Benefits
- Medical, dental, vision, and life insurance plans starting on day one
- 6 free sessions with a licensed therapist per year
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
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