Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Director of Software Product Management leading strategy and execution of commercial software portfolio at GRAIL. Collaborating with cross-functional teams to deliver compliant software solutions in the healthcare sector.
Responsibilities
- Own the product vision and multi-year roadmap for GRAIL’s commercial software portfolio, aligning strategy to company objectives and market needs
- Serve as the senior product leader across commercial software initiatives, representing product in cross-functional leadership forums
- Develop deep understanding of provider, patient, and internal commercial workflows, including billing, reimbursement, and revenue cycle management
- Translate customer, stakeholder, and regulatory requirements into clear product requirements and prioritized backlogs
- Lead end-to-end product development from discovery and design through launch and iteration
- Partner closely with engineering, program management, design, quality, legal, and compliance to deliver secure, reliable, and scalable solutions
- Ensure adherence to FDA design controls, privacy regulations (HIPAA/GDPR), and internal quality standards
- Evaluate business tradeoffs and communicate product decisions effectively across executive and operational stakeholders
- Build, mentor, and scale a high-performing team of software product managers
- Establish metrics and feedback loops to measure product performance and drive continuous improvement
Requirements
- 10+ years of product management experience in healthcare IT, life sciences, diagnostics, or other regulated industries
- 3+ years of experience directly managing and developing product managers
- Experience leading software products subject to FDA design controls and HIPAA compliance requirements
- Experience supporting billing, reimbursement, and revenue cycle management workflows
- Experience integrating software platforms with EMRs and/or CRMs
- Demonstrated ability to lead through ambiguity, influence without authority, and drive alignment across cross-functional teams
- Proven ability to prioritize strategically, negotiate scope, and deliver measurable business outcomes
- BS in a technical, scientific, engineering, or quantitative discipline or equivalent experience
Benefits
- flexible time-off or vacation
- a 401(k) retirement plan with employer match
- medical, dental, and vision coverage
- carefully selected mindfulness programs
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