IT Support and Digital Skills Assessor/Trainer role focuses on developing digital talent across Scotland. Assessing learners against SQA standards while managing individual caseloads in a hybrid setting.
Responsibilities
Assess learners in the workplace against recognised SQA standards for: Digital Applications SCQF 6, IT Support SCQF 6 & 8.
Manage own caseload of learners and employers across Scotland.
Support and mentor learners to build their technical skills and competencies.
Set individual targets aligned with learner capability and qualification timelines.
Monitor progress, identify challenges, and support learners to achieve their qualifications.
Maintain accurate candidate records in line with SQA and SDS requirements.
Use e-portfolio system to track learner progress and carry out remote assessments.
Attend standardisation meetings, maintain CPD, and follow centre policies and procedures.
Carry out regular contact and on-site visits with learners and employers.
Travel to customer premises as required.
Requirements
Occupational experience in Digital Skills and the use of software packages.
Experience working in IT support roles.
Strong proficiency in Microsoft Office and digital systems.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage a busy, target-driven workload.
A full UK driving licence and access to a vehicle.
A recognised Assessor Award (e.g., L&D9DI) — but not essential, as full training is provided.
Benefits
Competitive basic salary.
Excellent rewards package.
Company pension scheme.
Laptop provided.
Ongoing training, development, and clear progression opportunities.
Senior Enterprise Architect providing project - focused architectural guidance for S/4HANA. Seeking to boost competitiveness and economic efficiency through innovative IT solutions.
Infrastructure Analyst managing IT server infrastructure and support tasks at EuroChem, a global fertilizer provider. Seeking candidates with strong Linux and VMware skills.
Alternant(e) en Informatique Industrielle au sein de l'usine Arkema de Serquigny. Mise à jour et création d'analyses fonctionnelles, assistance et dépannage liés à l'automatisme.
Senior Manager, IT Systems at Lendbuzz leading IT department and developing IT strategies. Managing a team of IT professionals for business growth and innovation.
Senior Support Technician resolving complex IT issues for diverse businesses. Collaborating with L1 technicians and leading technical projects for IT management services.
Enterprise Architect shaping IT infrastructure strategy at ECCO Gulf Majorel Qatar. Responsible for designing and implementing enterprise solutions to drive operational efficiency.
Counterfeit Specialist at eBay ensuring accurate counterfeit identification and supporting anticounterfeiting efforts. Conducting analyses and collaborating cross - functionally to drive counterfeit risk mitigation.
IT Support Specialist providing technical support for on - site POS and IT systems during events at Aramark Sports & Entertainment. Collaborating with IT Lead and ensuring high - quality IT services are delivered.
Lead IT Engineer driving design and implementation of high - performance computing solutions at Honeywell. Collaborate across teams to enhance computing efficiency and operational capabilities.
Enrollment Solutions Help Desk Specialist responsible for addressing inquiries regarding benefits enrollment system. Collaborating with clients in K - 12 market within a high - volume call center environment.