Hybrid Senior Claims Advisor

Posted 2 weeks ago

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About the role

  • Senior Claims Advisor managing CNESST claims for innovative organization. Collaborating on strategic projects and analyzing complex claims to optimize financial recoveries.

Responsibilities

  • Management of complex, high-stakes files: polytrauma, psychological diagnoses, from file opening to closure.
  • Thorough analysis: identify root causes, detect inconsistencies, and guide optimal decisions.
  • Development and implementation of strategies: temporary reassignment, medical expert assessments, appeals of decisions, cost-sharing arrangements, drafting comments to the Employer’s Notice, and handling reimbursement requests.
  • Strategic communication with injured employees, Operations teams, the CNESST, and internal partners.
  • Collaboration with internal and external lawyers to build strong cases.
  • Reference and coaching role: support junior advisors, conduct workplace visits with the CNESST, and promote continuous improvement of occupational health and safety (OHS) practices.

Requirements

  • Proven experience: minimum 5 years managing CNESST claims or in a similar field.
  • Natural curiosity and investigative mindset: thorough analysis and exploration of all lines of inquiry.
  • Strong analytical skills and an instinct for identifying key issues and anticipating risks.
  • Strategic vision and foresight to guide decisions and optimize practices.
  • Organized, rigorous, and flexible, with the ability to adapt to complex situations.
  • Team player with a willingness to share expertise to support others’ development.

Benefits

  • Stability and balance: Permanent, 40 hours per week with a hybrid work model to support work–life balance.
  • Comprehensive benefits: Group insurance including telemedicine and a group RRSP with employer contribution to help secure your future.
  • Time off and wellness: In addition to annual vacation, you receive 5 sick days and 3 personal days per year.
  • Stimulating environment: Passionate colleagues, a collaborative atmosphere, and a strong team spirit.
  • Daily well-being: Access to an affordable on-site cafeteria, an on-site gym with varied classes (HIIT, yoga) and free parking at the Montreal office. The Quebec City office is conveniently located near highways and numerous restaurants.

Job title

Senior Claims Advisor

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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