Senior Case Manager resolving technical and non - technical issues related to Expereo's services through customer liaison. Continuously optimizing processes for exceptional customer service.
About the role
- Staff Technology Manager leading the vision and development of compute hardware strategy for GM vehicles. Collaborating with cross-functional teams to improve vehicle technology roadmaps.
Responsibilities
- Work closely with engineering and vehicle teams to plan and deliver infotainment and active safety platforms to meet vehicle timelines.
- Perform analysis to ensure the compute platform exceeds cost, mass and power targets of ICE and EV vehicles.
- Engage Product teams across GM to ensure our compute platforms can deliver world class features for our customers.
- Identify chipsets and compute architectures for future vehicles and generate compelling strategies for stakeholders.
- Engage with suppliers and ecosystem partners to monitor trends in SoC, GPU and NPU technologies that will benefit the vehicle.
- Lead competitive benchmarking, teardown analysis, and technical evaluations to drive cost, space, and performance improvements.
- Define and track KPIs to measure the impact and success of deployed hardware solutions.
Requirements
- 7+ years working on compute hardware technologies such as SoCs, GPUs, MCUs, Board Support Packages and embedded OS software.
- 3+ years working in vehicle technology management in roles such as Product Management and/or Engineering management in the automotive industry.
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Math, or Physics.
- Deep knowledge of embedded hardware and software development.
- Demonstrated expertise in writing, with the ability to effectively balance and integrate vision, strategy, and technical details in a cohesive narrative.
- Strong interpersonal and networking skills, and the ability to communicate at all levels of the company.
Benefits
- From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Job title
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Not specified
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Case Manager responsible for resolving technical and non - technical issues related to Expereo’s services. Collaborating with customers and local providers to enhance customer experience.
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