VP IT Delivery and Deployment at GM Financial driving the strategy and execution of the Servicing Platform. Leading global teams and ensuring alignment with business objectives and compliance standards.
Responsibilities
Provide direct leadership to systems & sustain manager, solution architects.
Own the end-to-end delivery, life cycle, performance, and continuous improvement of the platform.
Partner with IT Shared Services Leadership (Architecture, Infrastructure, Data Management and Cybersecurity) to ensure that platform, project goals, and priorities are established and understood.
Ensure project-resourcing needs from ‘Discovery to Sustain’ are clearly defined, addressed and understood by all participating parties.
Successfully deliver complex, multi-project programs through effective management and governance techniques
Participate in and influence the development and maintenance of architectural standards and IT policies companywide.
Serve as mentor to Platform Engineers and other team members, where needed.
Provide effective communications with all key program and project stakeholders throughout the company, regardless of roles.
Build and sustain a ‘customer-centric’ team that supports business leader’s vision for new business capabilities.
Ensure overall line management responsibilities are understood and being properly executed by system managers.
Actively participates in the PMO governance and business-lead steering commitment routines.
Frequently interact with application business sponsors, product managers/business project owners to ensure that major risks and issues are well understood and managed appropriately; this includes, but is not limited to, maintaining responsibility for hosting and/or participating in all relevant project governance forums.
Ensure coaching, motivation and development practices for all team members is in place.
Maintain overall responsibility and accountability for the deliveries, cost, schedule, and quality of all projects in their respective department.
Ensure accurate reports to executive management regarding progress, issues, risks, and conflict are produced and distributed in a timely manner.
Ensure team maintains up-to-date knowledge of existing Platform.
Responsible for supplier management functions; inclusive of contracting and supervising, where applicable, vendor resources.
Develop and maintain positive relationships with functional business partners and Business Application / Product Owners.
Possess a thorough understanding of technical concepts required for specialized fields.
Use appropriate knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
Ensure that preventative and scheduled maintenance activities are conducted in a timely and efficient manner.
Ensure that system uptime is in accordance with service level objectives.
Ensure systems remain compliant with all policies and procedures.
Participate and support all relevant audit activities; ensure timely development and implementation of action plans to remediate SOX and Non-SOX-related deficiencies.
Requirements
7+ years implementing and supporting technology solutions in a leadership role required.
15+ years IT delivery experience; serving in roles such as administrator, developer, analyst, project manager, program manager Req, Platform Owner
Bachelor’s Degree in relevant area of study or equivalent work experience required.
Master’s Degree preferred.
Benefits
401K matching
bonding leave for new parents (12 weeks, 100% paid)
tuition assistance
training
GM employee auto discount
community service pay
nine company holidays
Job title
VP IT Delivery and Deployment – Servicing Platform
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