About the role

Product Manager at Global Payments enabling new payment products for various customer types and scenarios. Act as the intersection between customers, IT development, vendors and revenue teams.

Responsibilities

The role of a Product Manager is a crucial position that acts as the intersection between customers, IT development, vendors and revenue teams.
Responsible for the product life cycle, including market research (identifying trends and recommending new product opportunities) to define the product strategy.
Working with technology teams to define the key product features and to complete ongoing analysis of product commercialisation and performance.
Create strong working relationships with internal teams and external customers and partners.
Ensure that relevant platform(s) support the company's overall strategy and goals and scheme/regulatory compliance.
Enable new payment products and features for a variety of customer types and scenarios.
Think strategically about product development to represent the need of existing and future customers.
Using a variety of techniques including customer visits, interviews, workshops, use cases to determine product and features to build.
Understand the competitive landscape of payments and payment-related industries using data and insights to drive the solution and deliver effective feature sets.
Lead roadmap planning for owned areas, managing and prioritising product backlog.
Own end to end enablement, effectively preparing for and communicating upcoming releases internally and externally.
Drive change management processes associated with assigned products, engaging with teams to ensure understanding and buy-in to support product updates/changes.

6+ years' experience as a Product Manager covering the full breadth of product design, development and life cycle management in a hardware or software solutions based organisation, ideally within payments, FinTech or eCommerce.
Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer.
Growth mindset to continually refine and improve experiences.
Ability to think strategically and communicate the big picture to take the business on your product journey.
You are a collaborative operator who can bring together diverse perspectives from across the business and prioritise product solutions to deliver the greatest value.
Self-starter who can lead teams in a fast moving environment to drive the product roadmap forward, maintaining momentum on multiple projects simultaneously.
Commercially minded with the ability to analyse product profitability when prioritising solutions as part of the product roadmap.
Strong interpersonal skills with the ability to communicate complete issues to senior management as well as deals with colleagues at all levels, developing strong internal and external relationships.
Preferred Experience with product onboarding processes, familiar with business process architecture.
Knowledge and/or experience working in an Agile environment.
Being adept in Project Management including experience using various project management techniques would be advantageous.

Flexible work arrangements that support your unique need;
18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;
Women in Digital membership, granting you access to a host of member industry events and resources;
Additional birthday, community giving, wellness and study leave;
Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
A jam-packed calendar of cultural celebrations and social activities;
Global career and professional development opportunities;
Salary sacrifice and an Employee Stock Purchase Plan.