Product Manager in charge of payment solutions for European SMBs, developing high - impact solutions in a fintech environment. Collaborating with teams and external partners to enhance payment experiences.
About the role
- The role of a Product Manager is a crucial position that acts as the intersection between customers, IT development, vendors and revenue teams.
- Responsible for the product life cycle, including market research (identifying trends and recommending new product opportunities) to define the product strategy.
- Working with technology teams to define the key product features and to complete ongoing analysis of product commercialisation and performance.
- Create strong working relationships with internal teams and external customers and partners.
- Ensure that relevant platform(s) support the company's overall strategy and goals and scheme/regulatory compliance.
- Enable new payment products and features for a variety of customer types and scenarios.
- Think strategically about product development to represent the need of existing and future customers.
- Using a variety of techniques including customer visits, interviews, workshops, use cases to determine product and features to build.
- Understand the competitive landscape of payments and payment-related industries using data and insights to drive the solution and deliver effective feature sets.
- Lead roadmap planning for owned areas, managing and prioritising product backlog.
- Own end to end enablement, effectively preparing for and communicating upcoming releases internally and externally.
- Drive change management processes associated with assigned products, engaging with teams to ensure understanding and buy-in to support product updates/changes.
Requirements
- 6+ years' experience as a Product Manager covering the full breadth of product design, development and life cycle management in a hardware or software solutions based organisation, ideally within payments, FinTech or eCommerce.
- Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer.
- Growth mindset to continually refine and improve experiences.
- Ability to think strategically and communicate the big picture to take the business on your product journey.
- You are a collaborative operator who can bring together diverse perspectives from across the business and prioritise product solutions to deliver the greatest value.
- Self-starter who can lead teams in a fast moving environment to drive the product roadmap forward, maintaining momentum on multiple projects simultaneously.
- Commercially minded with the ability to analyse product profitability when prioritising solutions as part of the product roadmap.
- Strong interpersonal skills with the ability to communicate complete issues to senior management as well as deals with colleagues at all levels, developing strong internal and external relationships.
- Preferred Experience with product onboarding processes, familiar with business process architecture.
- Knowledge and/or experience working in an Agile environment.
- Being adept in Project Management including experience using various project management techniques would be advantageous.
Benefits
- Flexible work arrangements that support your unique need;
- 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;
- Women in Digital membership, granting you access to a host of member industry events and resources;
- Additional birthday, community giving, wellness and study leave;
- Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
- A jam-packed calendar of cultural celebrations and social activities;
- Global career and professional development opportunities;
- Salary sacrifice and an Employee Stock Purchase Plan.
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