Senior Manager of Technical Program Management at Capital One driving complex programs in cloud operations resilience. Collaborating with cross - functional teams to deliver technological solutions with an innovative approach.
About the role
- Product Manager overseeing the digital product operations and driving metrics for Hitss, a tech solutions company. Leading teams in optimizing digital strategies and managing product roadmaps.
Responsibilities
- Monitor business metrics;
- Define and execute actions to ensure established goals are met, such as prioritizing the roadmap;
- Monitor and optimize the anti-fraud process and payment gateway;
- Develop and track business KPIs and produce executive reports;
- Monitor the customer lifecycle and customer journeys;
- Identify improvements, prioritize, and track the roadmap using agile methodology;
- Monitor operations in collaboration with the monitoring team;
- Lead partnership development and contract formalization.
Requirements
- Bachelor's degree or higher;
- Experience managing and operating digital products, product roadmaps, business management, and digital sales and retention strategies;
- Knowledge of data analysis and OKRs;
- Experience leading B2C digital products such as marketplaces or streaming platforms;
- Familiarity with UX, CX, and A/B testing;
- Knowledge of financial analysis.
Benefits
- Important: All our vacancies are open to people with disabilities and we promote gender and racial/ethnic equity;
- Join a vibrant culture where innovation is driven by relentless curiosity and where respect for the customer underpins everything we do.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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