Communications Specialist for Caterpillar's Digital division. Leading internal and external communications to elevate storytelling and engage stakeholders.
About the role
- DSA Product Owner managing technical aspects and collaborating with teams at Glanbia. Focused on product data strategy and delivering technology-enabled solutions.
Responsibilities
- Act as the technical specialist supporting business needs, collaborating with the application partner to unlock full value from the DSA ecosystem
- Work with business teams to capture and prioritize detailed requirements (features, user stories) aligned to the product data strategy
- Manage and refine the product backlog in partnership with the Scrum Master
- Document current and future system processes, identifying opportunities for efficiency and optimization
- Collaborate with Product Manager, Solution Architect, and stakeholders to design high-level system flows and propose technology-enabled solutions
- Prepare functional and technical specifications for configuration or development changes
- Configure and maintain workflows within the DSA application to support evolving business needs
- Administer user roles and access controls in alignment with InfoSec policies
- Advise developers and testers on expected system behaviour
- Perform functional testing on delivered solutions and upgrades to ensure alignment with business requirements
- Coordinate configuration release activities in adherence to established policies
- Develop user guides and training materials
- Deliver training sessions to key users and support teams to drive adoption and effective usage
- Identify and implement automation opportunities within product workflows to enhance operational efficiency
- Establish and maintain disaster recovery and business continuity plans for the DSA ecosystem
- Monitor and report on application usage and effectiveness to ensure ROI and global adoption
- Support the Product Manager in budget management and compliance reporting for the DSA ecosystem
Requirements
- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience
- Strong understanding of digital shelf metrics, product content optimization, and retail media strategies
- Excellent stakeholder management and communication skills
- Familiarity with agile methodologies and backlog management tools
- Industry certifications and experience with DSA platforms (e.g., Commerce IQ, Profitero, Edge by Ascential) is essential
- Experience in Food & Beverage or other related industry highly desirable
- Experience in analysing business challenges using structured frameworks and methodologies
- Strong analytical and problem-solving skills for developing technology-enabled use cases and analysing Business needs
- Experience in modelling system processes; knowledge of common notational standards is beneficial (e.g., BPMN)
- Able to design and execute functional tests, with experience managing bugs / defects through to remediation
- Basic knowledge of software engineering, information risk, security standards, and technology solutioning is beneficial
- Ability to work effectively as part of a cross-functional IS team
Benefits
- Competitive compensation package including staff discounts
- Generous family leave policy
- Health & dental plan
- Continuous learning through an on-demand learning platform
Job title
Job type
Experience level
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Not specified
Degree requirement
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